{"id":459,"date":"2026-03-04T20:53:31","date_gmt":"2026-03-04T19:53:31","guid":{"rendered":"https:\/\/www.client.infoforma.fr\/krafounanou\/politique-de-confidentialite\/"},"modified":"2026-06-07T07:54:33","modified_gmt":"2026-06-07T05:54:33","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/www.client.infoforma.fr\/krafounanou\/politique-de-confidentialite\/","title":{"rendered":"Politique de confidentialit\u00e9"},"content":{"rendered":"<p><strong>Protection des donn\u00e9es personnelles \u2014 RGPD &amp; Loi Informatique et Libert\u00e9s<\/strong><\/p>\n<p>La pr\u00e9sente Politique de confidentialit\u00e9 informe les utilisateurs du site krafounanou.com sur la collecte, le traitement, la conservation et la protection de leurs donn\u00e9es personnelles, conform\u00e9ment au RGPD (UE) 2016\/679 et \u00e0 la loi n\u00b0 78-17 du 6 janvier 1978 modifi\u00e9e.<\/p>\n<h2>1. Responsable du traitement<\/h2>\n<ul>\n<li>Krafo\u00f9 Nanou, des fils et des chiffons (microentreprise)<\/li>\n<li><strong>Adresse :<\/strong> 8 Rostual, 29120 Tr\u00e9m\u00e9oc, Finist\u00e8re<\/li>\n<li><strong>Repr\u00e9sentant l\u00e9gal :<\/strong> Fanny Poincloux<\/li>\n<li><strong>SIRET :<\/strong> 888 590 254 00015<\/li>\n<li><strong>Courriel :<\/strong> <a href=\"mailto:contact@krafounanou.com\">contact@krafounanou.com<\/a><\/li>\n<\/ul>\n<h2>2. D\u00e9l\u00e9gu\u00e9 \u00e0 la protection des donn\u00e9es (DPO)<\/h2>\n<p>Krafo\u00f9 Nanou n&rsquo;est pas soumise \u00e0 l&rsquo;obligation de d\u00e9signer un DPO (article 37 du RGPD). Toute question peut \u00eatre adress\u00e9e \u00e0 <a href=\"mailto:contact@krafounanou.com\">contact@krafounanou.com<\/a>.<\/p>\n<h2>3. Donn\u00e9es personnelles collect\u00e9es<\/h2>\n<h3>3.1 \u2014 Identification et contact<\/h3>\n<ul>\n<li>Civilit\u00e9, nom, pr\u00e9nom<\/li>\n<li>Adresse postale (livraison et\/ou facturation)<\/li>\n<li>Adresse de courriel<\/li>\n<li>Num\u00e9ro de t\u00e9l\u00e9phone (facultatif)<\/li>\n<\/ul>\n<h3>3.2 \u2014 Commandes<\/h3>\n<ul>\n<li>Historique des commandes, Produits command\u00e9s, montants, dates<\/li>\n<li>Mesures et sp\u00e9cifications pour les commandes sur-mesure<\/li>\n<\/ul>\n<h3>3.3 \u2014 Paiement<\/h3>\n<p>Montant et date de la transaction, r\u00e9f\u00e9rence de commande. Les donn\u00e9es bancaires compl\u00e8tes ne sont jamais collect\u00e9es ni stock\u00e9es par Krafo\u00f9 Nanou : elles transitent exclusivement via le prestataire de paiement s\u00e9curis\u00e9 (Stripe).<\/p>\n<h3>3.4 \u2014 Connexion et navigation<\/h3>\n<ul>\n<li>Adresse IP, navigateur, syst\u00e8me d&rsquo;exploitation<\/li>\n<li>Pages consult\u00e9es, dates et dur\u00e9es de consultation<\/li>\n<li>Cookies (voir Politique de cookies)<\/li>\n<\/ul>\n<h3>3.5 \u2014 Compte client<\/h3>\n<ul>\n<li>Identifiant et mot de passe (stock\u00e9 sous forme chiffr\u00e9e irr\u00e9versible)<\/li>\n<li>Date de cr\u00e9ation du compte, date de derni\u00e8re connexion<\/li>\n<\/ul>\n<h3>3.6 \u2014 Communications<\/h3>\n<ul>\n<li>Contenu des courriels et formulaires de contact<\/li>\n<\/ul>\n<h2>4. Finalit\u00e9s et bases l\u00e9gales<\/h2>\n<h3>4.1 \u2014 Gestion des commandes<\/h3>\n<p><strong>Base l\u00e9gale :<\/strong> ex\u00e9cution du contrat (art. 6.1.b du RGPD) et obligations l\u00e9gales (art. 6.1.c).<\/p>\n<h3>4.2 \u2014 Gestion du compte client<\/h3>\n<p><strong>Base l\u00e9gale :<\/strong> ex\u00e9cution du contrat (art. 6.1.b).<\/p>\n<p><strong>Base l\u00e9gale :<\/strong> consentement expr\u00e8s (art. 6.1.a), r\u00e9vocable \u00e0 tout moment via le lien de d\u00e9sabonnement ou par courriel \u00e0 <a href=\"mailto:contact@krafounanou.com\">contact@krafounanou.com<\/a>.<\/p>\n<h3>4.4 \u2014 Obligations comptables et fiscales<\/h3>\n<p><strong>Base l\u00e9gale :<\/strong> obligation l\u00e9gale (art. 6.1.c) \u2014 conservation 10 ans (article L.123-22 du Code de commerce).<\/p>\n<h3>4.5 \u2014 Am\u00e9lioration du site et mesure d&rsquo;audience<\/h3>\n<p><strong>Base l\u00e9gale :<\/strong> int\u00e9r\u00eat l\u00e9gitime (art. 6.1.f) pour les statistiques anonymes ; consentement (art. 6.1.a) pour les cookies non strictement n\u00e9cessaires.<\/p>\n<h3>4.6 \u2014 Pr\u00e9vention de la fraude et s\u00e9curit\u00e9<\/h3>\n<p><strong>Base l\u00e9gale :<\/strong> int\u00e9r\u00eat l\u00e9gitime (art. 6.1.f).<\/p>\n<h3>4.7 \u2014 Gestion des litiges<\/h3>\n<p><strong>Base l\u00e9gale :<\/strong> int\u00e9r\u00eat l\u00e9gitime (art. 6.1.f).<\/p>\n<h2>5. Destinataires des donn\u00e9es<\/h2>\n<p>Les donn\u00e9es peuvent \u00eatre communiqu\u00e9es :<\/p>\n<ul>\n<li>Au personnel habilit\u00e9 de Krafo\u00f9 Nanou ;<\/li>\n<li>Aux autorit\u00e9s l\u00e9galement habilit\u00e9es.<\/li>\n<\/ul>\n<p>Krafo\u00f9 Nanou ne revend ni ne loue les donn\u00e9es personnelles. Chaque sous-traitant a sign\u00e9 un contrat conforme \u00e0 l&rsquo;article 28 du RGPD.<\/p>\n<h2>6. Transferts hors Union europ\u00e9enne<\/h2>\n<p>Krafo\u00f9 Nanou privil\u00e9gie des sous-traitants au sein de l&rsquo;UE. Tout transfert hors UE est encadr\u00e9 par les garanties appropri\u00e9es (d\u00e9cision d&rsquo;ad\u00e9quation, clauses contractuelles types \u2014 articles 44 \u00e0 49 du RGPD).<\/p>\n<h2>7. Dur\u00e9e de conservation des donn\u00e9es<\/h2>\n<ul>\n<li><strong>Compte client :<\/strong> dur\u00e9e d&rsquo;activit\u00e9 + 3 ans d&rsquo;archivage ;<\/li>\n<li><strong>Commandes et facturation :<\/strong> 10 ans (article L.123-22 du Code de commerce) ;<\/li>\n<li><strong>Prospection :<\/strong> 3 ans \u00e0 compter du dernier contact ;<\/li>\n<li><strong>Connexion \/ journaux de s\u00e9curit\u00e9 :<\/strong> 1 an maximum ;<\/li>\n<li><strong>Cookies :<\/strong> 13 mois maximum (recommandations CNIL).<\/li>\n<\/ul>\n<h2>8. Droits des personnes concern\u00e9es<\/h2>\n<p>Conform\u00e9ment aux articles 15 \u00e0 22 du RGPD, vous disposez des droits d&rsquo;acc\u00e8s, de rectification, d&rsquo;effacement, de limitation, de portabilit\u00e9, d&rsquo;opposition et de retrait du consentement.<\/p>\n<p>Pour exercer ces droits : <a href=\"mailto:contact@krafounanou.com\">contact@krafounanou.com<\/a> ou 8 Rostual, 29120 Tr\u00e9m\u00e9oc. R\u00e9ponse sous un (1) mois.<\/p>\n<p>R\u00e9clamation aupr\u00e8s de la <strong>CNIL<\/strong> : 3 Place de Fontenoy, TSA 80715, 75334 Paris Cedex 07 \u2014 <a href=\"https:\/\/www.cnil.fr\/fr\/plaintes\" target=\"_blank\" rel=\"noopener\">www.cnil.fr\/fr\/plaintes<\/a><\/p>\n<h2>9. S\u00e9curit\u00e9 des donn\u00e9es<\/h2>\n<p>Mesures techniques et organisationnelles (article 32 du RGPD) : chiffrement HTTPS, hachage irr\u00e9versible des mots de passe, sauvegardes r\u00e9guli\u00e8res, contr\u00f4le des acc\u00e8s, mises \u00e0 jour WordPress\/WooCommerce, contrats RGPD avec les prestataires.<\/p>\n<h2>10. Violation de donn\u00e9es personnelles<\/h2>\n<p>Notification CNIL sous 72h en cas de violation \u00e0 risque (article 33 du RGPD). Information des personnes concern\u00e9es si risque \u00e9lev\u00e9 (article 34 du RGPD).<\/p>\n<h2>11. Cookies<\/h2>\n<p>Les modalit\u00e9s d&rsquo;utilisation des cookies sont d\u00e9taill\u00e9es dans la <a href=\"\/krafounanou\/politique-de-cookies\/\">Politique de cookies<\/a>, accessible depuis le pied de page du site.<\/p>\n<h2>12. Modifications de la pr\u00e9sente politique<\/h2>\n<p>Toute modification substantielle sera port\u00e9e \u00e0 la connaissance des utilisateurs par un moyen appropri\u00e9.<\/p>\n<p><em>Version en vigueur depuis le : 12 mai 2026 \u2014 Version 1.0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Protection des donn\u00e9es personnelles \u2014 RGPD &amp; Loi Informatique et Libert\u00e9s La pr\u00e9sente Politique de confidentialit\u00e9 informe les utilisateurs du site krafounanou.com sur la collecte, le traitement, la conservation et la protection de leurs donn\u00e9es personnelles, conform\u00e9ment au RGPD (UE) 2016\/679 et \u00e0 la loi n\u00b0 78-17 du 6 janvier 1978 modifi\u00e9e. 1. Responsable du [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"folder":[],"class_list":["post-459","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de confidentialit\u00e9 - Krafo\u00f9 Nanou<\/title>\n<meta name=\"description\" content=\"Politique de confidentialit\u00e9 de Krafo\u00f9 Nanou : gestion de vos donn\u00e9es personnelles, cookies et droits RGPD sur le site krafounanou.com.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.client.infoforma.fr\/krafounanou\/politique-de-confidentialite\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de confidentialit\u00e9 - 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